Deluxe Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
- Fireplace
- Air conditioning
Hotel · Istanbul · Istanbul Province
Serenity Comfort Hotel
A 5-star stay on Istanbul's European Side with a spa, indoor pool, and free parking, close to the Mall of Istanbul and Mehmutbey metro.
- Free parking on site
- Indoor pool, sauna, Turkish bath & massage
- 24-hour reception and express check-in/out
8.2
Great
193 reviews
Booking.com 8.2 · 193 reviews
About
Serenity Comfort Hotel
Serenity Comfort Hotel sits on the European Side of Istanbul, in the city's old center, within reach of classic sights like Topkapı Palace, the Blue Mosque, and Hagia Sophia. It's a 20-minute walk to a bus stop and close to Mehmutbey Metro, the Mall of Istanbul, and the surrounding industrial area.
The hotel is rated 8.2 out of 10 from 193 reviews, with particularly strong scores for cat7 (9.5), Service (8.8), and Rooms (8.6). Guests consistently highlight the friendly staff, spacious warm rooms, and the convenience of the location for shopping and metro access.
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Spa and wellness facilities — An indoor pool, sauna, Turkish bath, steam room, and a range of massages are available in-house, along with an open-air bath, so you can relax without leaving the hotel.
- Location near shops and metro — The hotel is close to the Mall of Istanbul, Mehmutbey Metro station, and the surrounding industrial area, with bakeries nearby — a practical base for shopping or city trips.
- Free parking — On-site parking is free, and one guest noted both underground and on-street options, which is a rarity in a lively city like Istanbul.
- Positive service and rooms — Service scores 8.8 and rooms 8.6 out of 10. Guests repeatedly cite helpful staff, spacious warm rooms, and amenities like fireplaces, tea/coffee facilities, and minibars.
–
Worth weighing
3 to weigh- Distance to the historic heart — While the hotel sits in the old center, it's not walking distance to the classic sights — you'll need to rely on the metro or a shuttle to reach Topkapı Palace and Hagia Sophia.
- Mixed guest ratings on some aspects — The 'cat8' category scores only 7.8, and one guest rated overall experience 5.4, suggesting variability in certain areas like breakfast variety or room upkeep — though no specific complaints recur.
- No pets allowed — If you're travelling with a pet, this hotel won't work — the policy is strict no pets, with no mention of exceptions.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed,2 King Size Beds,1 King-size bed and 1 Sofa bed
- City view
- Shower
- Fireplace
- Air conditioning
Deluxe Double Room
- 1 Double bed,1 King-size bed
- City view
- Shower
- Fireplace
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Open-air bath
- Fitness centre
- Children's pool
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- In-room breakfast
- Coffee shop
- Vending machines
- Tea and coffee facilities
- Electric kettle
Services & Practicalities
- 24-hour reception
- Express check-in/ -out
- VIP check-in/ -out
- Free parking
- Paid shuttle service
- Luggage storage
- Laundry
- Dry cleaning
- Room service
- Housekeeping
- Tours/Ticket assistance
- Meeting/ Banquet facilities
- Fax/Photocopying
In-Room Comfort
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Free toiletries
- Carpeted floor
- Tea and coffee facilities
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 193 reviews
Booking.com · 8.2 · 193 reviews
8.2Verified guest“Modern, fairly clean, great setting, and a very nice restaurant — staff were competent.”
8.2Verified guest“Rooms were warm and spacious.”
8.2Verified guest“A 20-minute walk to the bus stop. Got a double room with fireplace, ironing set, and tea/coffee facilities.”
8.2Verified guest“Kind and absolutely perfect staff. Suite had a mini bar, sofa bed, and stone fireplace. Great location near Istanbul, Mall of Istanbul, industrial area, and Mehmutbey Metro.”
8.2Verified guest“The room had a double bed and wake-up service was provided.”
8.2Verified guest“We stayed 4 nights in a double room. Bathroom had hairdryer, bidet, and bathrobes. Favorable location in the middle of Jackson.”
04 — Location
Getting around Istanbul
The property sits in Istanbul.
Shopping & metro: The Mall of Istanbul and Mehmutbey Metro are both nearby, making it easy to explore the city or stock up on retail therapy. Bakeries in the vicinity add a local touch.
Historic sights: Topkapı Palace, the Blue Mosque, and Hagia Sophia are part of the classic old-center circuit. You'll need to take the metro or a paid shuttle from the hotel to reach them.
Industrial area: The surrounding industrial area is noted by guests as part of the local context, giving a practical, workaday feel to the neighbourhood.
16 Peyami Safa Caddesi, Istanbul, Istanbul Province, 34218, Türkiye
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 121 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is free on site, and guests have mentioned both underground and on-street options.
Are pets allowed?
No, the hotel does not allow pets.
What spa and wellness facilities does the hotel have?
The hotel has an indoor swimming pool, sauna, Turkish bath, steam room, and offers various massages including back, head, full body, and foot massages, plus an open-air bath.
Does the hotel have a restaurant and breakfast options?
Yes, there is an on-site restaurant and bar/lounge. In-room breakfast is available, and special diet menus are offered. Guests have praised the breakfast, including vegan options.
Is there a shuttle service to the airport or city?
A paid shuttle service is available, though specific routes or schedules are not detailed in the provided information.
The bottom line
Serenity Comfort Hotel earns a solid 8.2 guest rating, with its spa, free parking, and location near shopping and metro access standing out. Ideal for travellers who want a comfortable, service-focused base on the European Side.
8.2Based on 193 guest reviews and current policies.
Ready to book Serenity Comfort Hotel?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.